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Return & Refund Policy

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At tryshopy.com (tryshopy.woman), we want you to have a smooth and satisfying shopping experience. Please read our return and refund policy carefully before placing an order.

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By purchasing from our website, you agree to the terms described below.

1. Return & Replacement Policy

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Customers may request a return or replacement within 7 days of delivery of the product.

Return requests must be raised within this time period to be eligible for processing.

Once the return request is approved, the product will be picked up through our logistics partner.

2. Return Request Process

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To initiate a return request, please contact our support team within 7 days of delivery.

You can contact us through:

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WhatsApp: +91 9313661935
Email: care.tryshopy@gmail.com

Please include the following details:

• Order Number
• Courier Tracking Number / AWB Number
• Reason for Return

Our support team will guide you through the return process.

3. Return Conditions

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All returned products are subject to verification and quality checks.

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The product is used or damaged.
The product is missing original packaging.
The return request is not raised within the allowed timeline.

If the product does not pass verification, the item may be shipped back to the customer.

Returns may be rejected if:

Products should be carefully packed to avoid damage during return transit.

4. Replacement Policy

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Replacement requests are subject to product availability (size, color, etc.).

Only one replacement request per order will be allowed.

If the requested replacement item is not available in stock, a refund will be issued instead.

For combo or set products, individual items cannot be replaced or returned separately.

5. Refund Policy

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Refunds will be initiated only after the returned product is received and verified.

We may request additional information or documents to verify the return request before processing the refund.

Refunds will usually be initiated within 48 hours after approval.

The credited amount may take 7–10 business days to appear in your account depending on your bank or payment provider.

All refunds will be processed in Indian Rupees (INR).

6. Mode of Refund

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Refunds will be issued through the original payment method used for the purchase.

For example:

• Credit Card
• Debit Card
• Net Banking
• UPI

For Cash on Delivery (COD) orders, refunds will be processed through bank transfer (NEFT) after collecting your bank details.

7. Cancellation Policy

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Customers can cancel an order before it is shipped.

If the order is cancelled before shipment, the full order amount will be refunded.

Refunds will usually reflect in the original payment account within 7–10 business days.

8. Important Note

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If a product that does not belong to tryshopy or was not purchased from our official platforms (Website, WhatsApp, Instagram, Facebook) is returned by mistake, we will not be responsible for its replacement or return.